TNN ICT Managed Service Options
TNN Managed ICT Services ‘options’ are a variety of ICT services that can be added to the core TNN Managed ICT Services product. These services are fully customisable to cater to your business needs and you can include as many or as little as needed, in addition to your managed services agreement.
TNN Managed ICT services options include:
24 x 7 helpdesk
If your business operates around the clock, you will need access to a 24 x 7 helpdesk to ensure your business can continue to operate in the event your ICT services go down overnight. 24 x 7 help desk support services ensure that your organisation can continue working around-the-clock and that issues are dealt with immediately, opposed to waiting for them to get resolved during business hours.
Data protection and recovery as a service
There are many important reasons why data protection and recovery are a critical aspect to organisations today. In today’s technology driven world, most businesses would be unable to operate if their data went missing or became unavailable. In addition to that, there are now many legislative requirements around holding data and being able to recover it in the event it goes missing. By adopting TNN’s data protection and recovery as a service option, you will ensure that your data is backed-up and can be recovered in the event that it is corrupted or goes missing.
Hardware as a service
Renewing your fleet of ICT hardware every 3-5 years can be an expensive exercise and could require considerable upfront capital. The hardware as a service option allows your business to operate the latest ICT hardware whilst avoiding upfront capital expenditure. TNN will organise finance and manage the full lifecycle of your ICT hardware, ensuring your business and staff realise business efficiencies and productivity that current and up to date hardware can provide.
Software as a service
The software as a service option allows your business to operate the latest ICT software whilst avoiding lumpy annual charges. Software as a service eliminates the upfront costs of purchasing the software saving you money and time as updates, renewals and new subscriptions will be managed automatically so you only ever pay for the number of users needing the licence.
TNN web hosting and maintenance
TNN website maintenance ensures your website operates as expected, is reliable and most importantly, secure. TNN will systematically review your website on a monthly basis to ensure everything is working as expected. We regularly take back-ups of your website so in the event that it goes down, it can be brought back on-line easily. Finally, we will apply all security upgrades to ensure your website is difficult to hack and remains protected against any malware attacks.
CIO strategic outsource service
An ICT strategic roadmap that is aligned to your business plan, is imperative to ensuring that your ICT business needs will be met now, and into the future. ICT has changed from being solely a cost centre to a critical business driver for success. A lack of an ICT roadmap and plan could lead to poor purchasing decisions, resulting in an ineffective network, staff inefficiencies and a costly outcome for your business.
Your outsourced Chief Information Officer (CIO) will engage with you to prepare a strategic ICT roadmap to align your ICT outcomes with your business needs.
Security as a service
TNN will ensure your data is secure from unauthorised access which may end up compromising or corrupting your data, leaving it unavailable for use and exposing your business to significant costs. TNN employ a vast set of security measures to ensure your data remains secure. These can include a range of technologies, administrative controls and policies, staff training, physical security and other safe-guarding techniques that will limit access to unauthorised or malicious users and processes. We will work with you to ensure the security delivered to your business is the right fit for you.
Contact us today to learn more about how TNN can assist your business