Unlimited help desk support is offered to you as part of a TNN ICT managed services agreement and forms one of the core offerings for you and each individual staff member. When your staff need assistance to resolve an ICT issue to keep working we are here to assist.
Underpinned by state-of-the art tools and systems, our TNN help desk team and portal efficiently and effectively track, manage and facilitate the resolution of service requests and incidents keeping your team productive. We drive our support process with a guaranteed response time to ensure you are being provided with the assistance when it is needed. Unlimited 24/7 help desk support is available as an option on request.
Key functions and benefits of your TNN ICT Managed Service Unlimited help desk support are:
Contact us today to learn more about how TNN can assist your business